How To Fix RCC_CUST002 - Technical error

SAP Error Message - Details

• Message type: E = Error

• Message class: RCC_CUST - RCCF Settings

• Message number: 002

• Message text: Technical error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RCC_CUST002 - Technical error ?

  The SAP error message RCC_CUST002 typically indicates a technical error related to the configuration of the SAP system, often in the context of customizing or settings that are not properly defined. This error can occur in various scenarios, such as during the execution of a transaction, report, or when accessing certain functionalities within the SAP system.
  Cause:
  
  Configuration Issues: The error may arise due to missing or incorrect configuration settings in the system.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that the system is trying to process.
  Technical Glitches: Temporary technical issues or bugs in the system can also lead to this error.
  
  Solution:
  
  Check Configuration: Review the relevant configuration settings in the SAP system. Ensure that all necessary customizing settings are correctly defined.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the action. This may involve checking roles and permissions assigned to the user.
  Data Validation: Check for any inconsistencies in the data being processed. This may involve validating master data or transactional data for completeness and correctness.
  System Logs: Review system logs (transaction codes like SLG1 for application logs) to gather more details about the error. This can provide insights into what specifically caused the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance. They may need to analyze the system more deeply or apply patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SE11 (Data Dictionary).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the specific module or functionality where the error occurred, as it may provide additional context or troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the RCC_CUST002 error and implement a suitable solution.