How To Fix RCC_COM_SERVICE804 - Waiting for service to respond &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RCC_COM_SERVICE - Messages for the RCCF Services

  • Message number: 804

  • Message text: Waiting for service to respond &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RCC_COM_SERVICE804 - Waiting for service to respond &1 ?

    The SAP error message RCC_COM_SERVICE804 ("Waiting for service to respond &1") typically indicates that a communication service in the SAP system is not responding as expected. This can occur in various contexts, such as when the system is trying to communicate with an external service or when there are issues with the internal communication mechanisms.

    Causes:

    1. Service Unavailability: The external service that SAP is trying to communicate with may be down or not reachable.
    2. Network Issues: There may be network connectivity problems between the SAP system and the external service.
    3. Timeout Settings: The timeout settings for the service may be too short, causing the system to wait longer than expected.
    4. Configuration Issues: Incorrect configuration of the service or the communication parameters in SAP.
    5. Performance Issues: The SAP system or the external service may be experiencing performance issues, leading to delays in response.

    Solutions:

    1. Check Service Status: Verify if the external service is up and running. If it is down, you may need to restart it or contact the service provider.
    2. Network Connectivity: Test the network connection between the SAP system and the external service. Use tools like ping or traceroute to diagnose connectivity issues.
    3. Increase Timeout Settings: If the service is known to take longer to respond, consider increasing the timeout settings in the SAP configuration.
    4. Review Configuration: Check the configuration settings in SAP for the service. Ensure that all parameters are set correctly and that there are no typos or misconfigurations.
    5. Monitor Performance: Use SAP performance monitoring tools to check for any bottlenecks in the system that may be causing delays.
    6. Check Logs: Review the SAP application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that may provide more context.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to the official SAP documentation for the specific service you are trying to use, as it may contain specific configuration and troubleshooting guidelines.
    • Community Forums: Consider searching or posting on SAP community forums or platforms like SAP Community, Stack Overflow, or other technical forums for additional insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.

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