How To Fix RCC_COM_SERVICE021 - Total Infotransfer-Time of the Service: &1 [s]


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RCC_COM_SERVICE - Messages for the RCCF Services

  • Message number: 021

  • Message text: Total Infotransfer-Time of the Service: &1 [s]

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RCC_COM_SERVICE021 - Total Infotransfer-Time of the Service: &1 [s] ?

    The SAP error message RCC_COM_SERVICE021 typically indicates that the total information transfer time for a service has exceeded a predefined threshold. This message is often related to performance issues in data transfer processes, particularly in the context of SAP's data services or integration scenarios.

    Cause:

    1. Network Latency: High latency in the network can lead to delays in data transfer.
    2. Large Data Volume: Transferring a large volume of data can take longer than expected, leading to timeouts.
    3. System Performance: The performance of the SAP system or the database may be suboptimal, causing delays in processing.
    4. Configuration Issues: Incorrect configuration settings for data transfer processes can lead to inefficiencies.
    5. Resource Contention: Other processes consuming system resources can impact the performance of the data transfer.

    Solution:

    1. Analyze Network Performance: Check the network for latency issues and optimize the network configuration if necessary.
    2. Optimize Data Volume: If possible, reduce the amount of data being transferred at one time. Consider breaking it into smaller batches.
    3. Monitor System Performance: Use SAP transaction codes like ST03N or ST04 to monitor system performance and identify bottlenecks.
    4. Check Configuration Settings: Review the configuration settings for the data transfer process to ensure they are optimized for performance.
    5. Increase Timeout Settings: If the transfer is expected to take longer due to legitimate reasons, consider increasing the timeout settings in the relevant configuration.
    6. Schedule Transfers During Off-Peak Hours: If the system is under heavy load, consider scheduling data transfers during off-peak hours to improve performance.

    Related Information:

    • SAP Notes: Check SAP Notes related to RCC_COM_SERVICE021 for any specific patches or updates that may address this issue.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SM37 (Job Monitoring) to diagnose issues.
    • Performance Tuning: Consider engaging with SAP Basis or performance tuning experts to analyze and optimize the system further.
    • Documentation: Review SAP documentation for best practices on data transfer and performance optimization.

    If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.

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