How To Fix RATING004 - Rating &1 for rating procedure &2 was not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RATING -

  • Message number: 004

  • Message text: Rating &1 for rating procedure &2 was not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RATING004 - Rating &1 for rating procedure &2 was not found ?

    The SAP error message RATING004 indicates that a specific rating procedure, which is required for processing a rating in the system, cannot be found. This error typically occurs in the context of billing or rating processes, particularly in modules like SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI).

    Cause:

    The error can be caused by several factors, including:

    1. Missing Configuration: The rating procedure specified in the error message has not been configured in the system.
    2. Incorrect Procedure Name: The name of the rating procedure being referenced may be misspelled or incorrect.
    3. Transport Issues: If the rating procedure was recently transported from another system, it may not have been properly imported or activated.
    4. Authorization Issues: The user may not have the necessary authorizations to access the specified rating procedure.
    5. Data Inconsistencies: There may be inconsistencies in the master data or transactional data that reference the rating procedure.

    Solution:

    To resolve the RATING004 error, you can take the following steps:

    1. Check Configuration:

      • Go to the configuration settings for rating procedures in the relevant SAP module (e.g., SAP CC or CI).
      • Verify that the rating procedure specified in the error message exists and is correctly configured.
    2. Verify Procedure Name:

      • Ensure that the name of the rating procedure is spelled correctly in the transaction or program that is generating the error.
    3. Transport Check:

      • If the rating procedure was recently transported, check the transport logs to ensure that it was successfully imported.
      • If necessary, re-transport the configuration or manually create the rating procedure in the target system.
    4. Authorization Check:

      • Ensure that the user executing the transaction has the necessary authorizations to access the rating procedure.
    5. Data Consistency Check:

      • Review the relevant master and transactional data to ensure that there are no inconsistencies that could be causing the error.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring rating procedures.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to check the relevant settings.
    • SAP Notes: Search for relevant SAP Notes that may address known issues or provide additional guidance on the RATING004 error.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the cause of the RATING004 error in your SAP system.

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