How To Fix RAP_SD_SLS_EPY001 - Cannot trigger reauthorization for order &1. Payment card preauthorized.

SAP Error Message - Details

• Message type: E = Error

• Message class: RAP_SD_SLS_EPY -

• Message number: 001

• Message text: Cannot trigger reauthorization for order &1. Payment card preauthorized.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RAP_SD_SLS_EPY001 - Cannot trigger reauthorization for order &1. Payment card preauthorized. ?

  The SAP error message RAP_SD_SLS_EPY001 indicates that there is an issue with reauthorizing a payment card for a sales order. Specifically, the error states that the system cannot trigger reauthorization for the order because the payment card has already been preauthorized.
  Cause:
  This error typically occurs in scenarios where:
  
  A payment card has been preauthorized for a sales order, but the system is unable to process a reauthorization request.
  The payment card authorization has expired or is no longer valid.
  There may be a configuration issue in the payment processing settings.
  The order status may not allow for reauthorization (e.g., if the order is already completed or in a state that does not permit changes).
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment Card Status: Verify the status of the payment card associated with the order. Ensure that it is still valid and has not expired.
  
  
  Review Order Status: Check the status of the sales order. If the order is in a state that does not allow for reauthorization (e.g., completed or canceled), you may need to create a new order or adjust the existing order.
  
  
  Reauthorize Manually: If the system does not allow automatic reauthorization, you may need to manually reauthorize the payment card through the payment processing interface.
  
  
  Configuration Settings: Review the configuration settings for payment processing in your SAP system. Ensure that the settings for payment card authorization and reauthorization are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to payment processing and authorization to see if there are any specific guidelines or updates that may address this issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the order and payment card.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Payment Processing Documentation: Review the documentation related to payment processing in SAP, especially regarding payment card handling and authorization processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., VA02 for changing sales orders) that may help you in managing the sales order and payment information.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.