How To Fix RA585 - The * variant (customer default) is activated instead of variant &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 585

• Message text: The * variant (customer default) is activated instead of variant &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RA585 - The * variant (customer default) is activated instead of variant &1 ?

  The SAP error message RA585 indicates that a specific variant (in this case, the customer default variant) is activated instead of the intended variant (denoted as &1). This typically occurs in the context of SAP's reporting or planning functions, where different variants can be used to customize the output of reports or processes.
  Cause:
  
  Variant Activation: The system is set to use a default variant that has been defined for the customer instead of the specific variant you intended to use.
  Configuration Issues: There may be a configuration issue where the default variant is prioritized over the specified variant.
  User Authorizations: The user may not have the necessary authorizations to access or execute the specified variant.
  System Settings: The system settings may be configured to always default to the customer variant for certain transactions or reports.
  
  Solution:
  
  
  Check Variant Settings: 
  
  Go to the transaction where the error occurs and check the variant settings. Ensure that the intended variant is correctly defined and active.
  You can do this by navigating to the relevant report or transaction and selecting the "Variants" option to review the available variants.
  
  
  
  Review User Authorizations: 
  
  Ensure that the user has the necessary authorizations to access the specified variant. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Adjust Default Settings: 
  
  If the system is configured to always use the customer default variant, you may need to adjust the settings to allow for the selection of other variants. This may involve consulting with your SAP Basis or configuration team.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources related to the specific transaction or report to understand how variants are managed and any specific settings that may affect their usage.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your SAP environment.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to variant management, such as SE38 (ABAP Editor) or SA38 (Execute Report).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the RA585 error and implement a solution to resolve it.