How To Fix RA325 - MTE entries are missing - no values can be reported

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 325

• Message text: MTE entries are missing - no values can be reported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RA325 - MTE entries are missing - no values can be reported ?

  The SAP error message RA325 indicates that there are missing MTE (Monitoring Template Entity) entries, which means that the system cannot report any values for the specified monitoring object. This error typically occurs in the context of SAP Solution Manager or when dealing with monitoring and alerting infrastructure (MAI).
  Cause:
  
  
  Missing MTE Entries: The primary cause of this error is that the MTE entries required for monitoring are not available in the system. This could be due to:
  
  Incorrect configuration of the monitoring setup.
  Deletion or corruption of MTE entries.
  Issues with the data collection process.
  
  
  
  Data Collection Issues: If the data collection process is not functioning correctly, it may not populate the MTE entries with the necessary values.
  
  
  System Configuration: The system may not be properly configured to collect or report the required metrics.
  
  
  Solution:
  
  
  Check MTE Configuration:
  
  Verify the configuration of the monitoring setup in SAP Solution Manager or the relevant system.
  Ensure that the MTEs are correctly defined and that the necessary parameters are set.
  
  
  
  Recreate Missing MTE Entries:
  
  If MTE entries are missing, you may need to recreate them. This can often be done through the transaction codes related to monitoring configuration (e.g., RZ20, RZ21).
  
  
  
  Data Collection Configuration:
  
  Ensure that the data collection jobs are scheduled and running correctly. Check the job logs for any errors that might indicate why data is not being collected.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to monitoring and MTE entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to monitoring and MTE configuration for specific guidance on resolving this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ20 (CCMS Monitoring), RZ21 (Create Monitoring Template), and RZ22 (Change Monitoring Template).
  SAP Notes: Search for SAP Notes related to RA325 or MTE issues in the SAP Support Portal for additional troubleshooting steps or known issues.
  Monitoring Infrastructure: Understanding the overall monitoring infrastructure in SAP, including how MTEs are used and reported, can help in diagnosing and resolving issues.
  
  By following these steps, you should be able to identify the cause of the RA325 error and implement a solution to restore the reporting functionality.