How To Fix RA143 - Automatic refresh deactivated due to problems with timer control

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 143

• Message text: Automatic refresh deactivated due to problems with timer control

What causes this issue?

The automatic refresh of the monitor has been deactivated. This is due
to problems with the timer control in the monitoring architecture.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Internal error. Contact the SAP Hotline.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA143 - Automatic refresh deactivated due to problems with timer control ?

  The SAP error message RA143, which states "Automatic refresh deactivated due to problems with timer control," typically occurs in the context of SAP's reporting or data processing functionalities, particularly in the context of the SAP BW (Business Warehouse) or SAP HANA environments. This error indicates that the system is unable to perform automatic refreshes of data due to issues with the timer control mechanism.
  Causes:
  
  Timer Control Issues: The timer control responsible for triggering automatic refreshes may be malfunctioning or misconfigured.
  System Performance: High system load or performance issues may prevent the timer from functioning correctly.
  Configuration Errors: Incorrect settings in the SAP BW or HANA configuration related to data refresh intervals or scheduling.
  Background Job Failures: If there are background jobs that are supposed to handle the refresh and they fail, it can lead to this error.
  Database Locks: Locks on the database or data objects can prevent the refresh from occurring.
  
  Solutions:
  
  Check Timer Configuration: Review the configuration settings for the timer control in the SAP system. Ensure that the settings are correct and that the timer is enabled.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM37 (Job Monitoring) to check for any performance issues or failed jobs that might be affecting the timer.
  Review Background Jobs: Check for any failed background jobs that are related to data refresh. Restart or correct any jobs that are not running as expected.
  Database Health Check: Perform a health check on the database to ensure there are no locks or performance issues that could be affecting the timer control.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  System Restart: In some cases, restarting the SAP application server may help reset the timer control and resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SM37 (Job Monitoring) to diagnose the issue further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., BW, HANA) for any additional troubleshooting steps or configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.