How To Fix RA020 - No alert data exists

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 020

• Message text: No alert data exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA020 - No alert data exists ?

  The SAP error message RA020, which states "No alert data exists," typically occurs in the context of the SAP system's alert management functionality. This message indicates that there are no alerts available for the specified criteria or that the alert data has not been generated or stored properly.
  Causes:
  
  No Alerts Generated: There may simply be no alerts generated for the specified time period or criteria.
  Alert Configuration Issues: The alert management system may not be configured correctly, leading to no alerts being created.
  Data Selection Criteria: The selection criteria used to retrieve alerts may be too restrictive or incorrect, resulting in no data being found.
  Background Job Issues: If alerts are generated by background jobs, those jobs may not have run successfully or may not have been scheduled.
  Authorization Issues: The user may not have the necessary authorizations to view the alert data.
  
  Solutions:
  
  Check Alert Configuration: Review the configuration settings for alert management to ensure that alerts are set up correctly and are being triggered as expected.
  Review Selection Criteria: Adjust the selection criteria used to retrieve alerts. Ensure that the date range and other parameters are set correctly.
  Run Background Jobs: If alerts are generated by background jobs, check the job logs to ensure they have run successfully. If not, troubleshoot the jobs to identify and resolve any issues.
  Check User Authorizations: Ensure that the user has the necessary authorizations to view alert data. This may involve checking roles and permissions in the SAP system.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address known issues or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) to check for logs related to alert generation.
  SAP Documentation: Refer to SAP Help documentation for detailed information on alert management and configuration.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the RA020 error and implement a solution to resolve it.