How To Fix R9021 - Action canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: R9 - Business Explorer

• Message number: 021

• Message text: Action canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message R9021 - Action canceled by user ?

  The SAP error message R9021, which states "Action canceled by user," typically occurs when a user cancels a process or action that was initiated in the SAP system. This can happen in various contexts, such as during data entry, report generation, or transaction processing.
  Causes:
  
  User Intervention: The most common cause is that the user manually cancels the action, either by clicking a cancel button or closing the dialog box.
  Timeouts: If a process takes too long, the user might cancel it out of frustration or due to a misunderstanding of the system's response time.
  System Configuration: Certain configurations or settings in the SAP system might lead to unexpected cancellations.
  User Permissions: In some cases, users may not have the necessary permissions to complete an action, leading them to cancel it.
  
  Solutions:
  
  Check User Actions: Ensure that the user did not inadvertently cancel the action. If they did, they can try to repeat the action.
  Increase Timeout Settings: If timeouts are an issue, consider adjusting the timeout settings in the SAP system to allow for longer processing times.
  Review Permissions: Verify that the user has the appropriate permissions to perform the action. If not, work with your SAP administrator to grant the necessary access.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about why the action was canceled.
  User Training: Provide training to users on how to properly execute actions in SAP to minimize accidental cancellations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific transaction or process you are working with.
  Transaction Codes: Familiarize yourself with the transaction codes involved in the process to better understand where the cancellation might be occurring.
  Support: If the issue persists and is affecting multiple users, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the R9021 error and implement a solution to prevent it from occurring in the future.