How To Fix R7I428 - InfoProvider &1 reset to active version

SAP Error Message - Details

• Message type: E = Error

• Message class: R7I - InfoProvider

• Message number: 428

• Message text: InfoProvider &1 reset to active version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R7I428 - InfoProvider &1 reset to active version ?

  The SAP error message R7I428 indicates that an InfoProvider has been reset to its active version. This typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when there are issues with the data or the InfoProvider itself. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Data Load Issues: The InfoProvider may have encountered problems during data loading, such as data inconsistencies or errors in the data source.
  Change in Structure: If there have been changes to the structure of the InfoProvider (like adding or removing fields), it may trigger a reset to ensure that the active version is consistent.
  Inconsistent Data: If the data in the InfoProvider is inconsistent or does not meet the required standards, the system may reset it to prevent further issues.
  Manual Reset: An administrator or user may have manually reset the InfoProvider to the active version for maintenance or troubleshooting purposes.
  
  Solution
  
  Check Data Load Logs: Review the data load logs for any errors or warnings that may indicate why the InfoProvider was reset. Address any issues found in the logs.
  Validate Data Sources: Ensure that the data sources feeding into the InfoProvider are functioning correctly and that there are no issues with the data extraction process.
  Reprocess Data: If the data load was interrupted or failed, reprocess the data load to ensure that the InfoProvider is populated with the correct and complete data.
  Review Changes: If there were recent changes to the InfoProvider structure, verify that these changes were implemented correctly and that they do not conflict with existing data.
  Check for Consistency: Use the consistency check tools available in SAP BW to ensure that the InfoProvider is consistent and that there are no discrepancies in the data.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP BW you are using for any known issues or additional troubleshooting steps.
  
  Related Information
  
  SAP Notes: Check SAP Notes for any specific issues related to the R7I428 message. SAP frequently updates their knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) for monitoring and managing InfoProviders.
  Monitoring Tools: Utilize monitoring tools within SAP BW to keep track of data loads and InfoProvider status.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the R7I428 error and implement a solution to restore the InfoProvider to a stable state.