How To Fix R7B502 - Error while reading key figures

SAP Error Message - Details

• Message type: E = Error

• Message class: R7B - BW Metadata (InfoCube, InfoObject, InfoObject catalog)

• Message number: 502

• Message text: Error while reading key figures

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R7B502 - Error while reading key figures ?

  The SAP error message R7B502, which indicates "Error while reading key figures," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there is an issue with retrieving key figure data from InfoProviders or during the execution of queries.
  Causes:
  
  Data Source Issues: The underlying data source may not be available or may have been changed, leading to inconsistencies.
  Key Figure Configuration: There may be issues with the configuration of the key figures in the InfoObject or InfoProvider.
  Data Model Changes: Changes in the data model, such as modifications to the InfoCube or DataStore Object (DSO), can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the key figures.
  Data Load Issues: If the data load process has not been completed successfully, it may result in missing or incomplete data for the key figures.
  Query Design Issues: The query may be incorrectly designed, leading to issues in retrieving the key figures.
  
  Solutions:
  
  Check Data Source: Ensure that the data source is available and functioning correctly. Verify that the data is being loaded properly.
  Review Key Figure Configuration: Check the configuration of the key figures in the InfoObject or InfoProvider. Ensure that they are defined correctly and that there are no inconsistencies.
  Validate Data Model: If there have been recent changes to the data model, review those changes to ensure they are correctly implemented and do not affect the key figures.
  Check Authorizations: Verify that the user has the necessary authorizations to access the key figures in question.
  Monitor Data Load Processes: Check the status of data load processes in the Data Warehousing Workbench (RSA1) to ensure that they have completed successfully without errors.
  Review Query Design: If the error occurs during query execution, review the query design in the Query Designer to ensure that it is set up correctly and that all necessary key figures are included.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like RSA1 (Data Warehousing Workbench), RSRT (Query Monitor), and RSD1 (InfoObject Maintenance) to investigate and resolve issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Logs and Traces: Review the application logs (transaction SLG1) and short dumps (transaction ST22) for more detailed error messages that can provide additional context for troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or BW team for further investigation or to reach out to SAP support for assistance.