How To Fix R7708 - New InfoProvider selected as template


SAP Error Message - Details

  • Message type: E = Error

  • Message class: R7 - BW: Data basis

  • Message number: 708

  • Message text: New InfoProvider selected as template

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Smart SAP Assistant

  • What is the cause and solution for SAP error message R7708 - New InfoProvider selected as template ?

    The SAP error message R7708, which states "New InfoProvider selected as template," typically occurs in the context of SAP BW (Business Warehouse) when working with InfoProviders, such as InfoCubes, DataStore Objects (DSOs), or CompositeProviders. This error can arise during various operations, such as data loading, reporting, or when trying to create or modify queries.

    Cause:

    The error message R7708 usually indicates that the system is trying to use a new InfoProvider as a template for a query or data model, but it is not properly configured or recognized in the context of the operation being performed. This can happen due to several reasons, including:

    1. Incorrect Configuration: The new InfoProvider may not be fully configured or activated in the system.
    2. Incompatibility: The InfoProvider may not be compatible with the existing queries or reports that are trying to reference it.
    3. Missing Authorizations: The user may not have the necessary authorizations to access the new InfoProvider.
    4. Data Model Changes: Changes in the data model or structure of the InfoProvider may lead to inconsistencies.

    Solution:

    To resolve the R7708 error, you can take the following steps:

    1. Check Configuration:

      • Ensure that the new InfoProvider is properly configured and activated in the SAP BW system.
      • Verify that all necessary settings, such as data sources and transformations, are correctly set up.
    2. Review Queries:

      • If the error occurs while executing a query, check if the query is compatible with the new InfoProvider.
      • Update the query to reference the correct InfoProvider or adjust the query settings as needed.
    3. Authorization Check:

      • Ensure that the user executing the operation has the necessary authorizations to access the new InfoProvider.
      • Review the authorization roles and profiles assigned to the user.
    4. Data Model Validation:

      • If there have been recent changes to the data model, validate that all dependencies and relationships are intact.
      • Check for any inconsistencies in the data model that may affect the new InfoProvider.
    5. Recreate or Adjust Queries:

      • If the query is outdated or incompatible, consider recreating it or adjusting it to align with the new InfoProvider.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of SAP BW you are using for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific fixes or patches related to the R7708 error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • BW Modeling Tools: Familiarize yourself with the BW Modeling Tools for better management of InfoProviders and queries.

    By following these steps, you should be able to identify the root cause of the R7708 error and implement a suitable solution. If the issue persists, consider reaching out to SAP support for further assistance.

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