How To Fix R7399 - External check of InfoObject &1:

SAP Error Message - Details

• Message type: E = Error

• Message class: R7 - BW: Data basis

• Message number: 399

• Message text: External check of InfoObject &1:

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R7399 - External check of InfoObject &1: ?

  The SAP error message R7399, which states "External check of InfoObject &1," typically occurs in the context of data extraction or data loading processes in SAP BW (Business Warehouse) or SAP BI (Business Intelligence). This error indicates that there is an issue with the external check of an InfoObject, which could be due to various reasons.
  Causes:
  
  Data Source Issues: The data source from which the InfoObject is trying to extract data may not be available or may have been changed.
  InfoObject Configuration: The InfoObject itself may not be properly configured, or there may be inconsistencies in its settings.
  Authorization Issues: The user executing the data load may not have the necessary authorizations to access the InfoObject or the underlying data source.
  Data Type Mismatch: There may be a mismatch between the data types expected by the InfoObject and the actual data being loaded.
  External System Issues: If the InfoObject is linked to an external system (like an ERP system), there may be connectivity issues or the external system may be down.
  
  Solutions:
  
  Check Data Source: Verify that the data source is available and correctly configured. Ensure that the connection to the source system is active.
  Review InfoObject Settings: Go to the InfoObject definition in the SAP BW system and check for any inconsistencies or missing configurations.
  Authorization Check: Ensure that the user has the necessary authorizations to access the InfoObject and the data source. You may need to consult with your SAP security team.
  Data Type Validation: Check the data types of the fields in the InfoObject and ensure they match the data being loaded. Adjust the data types if necessary.
  Check External System: If the InfoObject is dependent on an external system, ensure that the external system is operational and that there are no connectivity issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like RSA1 (Data Warehousing Workbench) to check InfoObjects and data sources.
  Logs and Traces: Check the logs for more detailed error messages. You can use transaction codes like SLG1 (Application Log) to view logs related to data loading.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Refer to SAP documentation for detailed information on InfoObjects and data extraction processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation.