How To Fix R7391 - Saving was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: R7 - BW: Data basis

• Message number: 391

• Message text: Saving was canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message R7391 - Saving was canceled ?

  The SAP error message R7391, which states "Saving was canceled," typically occurs when there is an issue during the saving process of a transaction or data entry in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes:
  
  User Cancellation: The user may have manually canceled the save operation.
  Validation Errors: There may be validation checks that are failing, preventing the data from being saved.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation.
  System Errors: There could be a temporary system issue or a bug in the SAP application.
  Data Inconsistencies: The data being saved may have inconsistencies or conflicts with existing data.
  Locking Issues: Another user or process may have locked the data being modified, preventing the save.
  
  Solutions:
  
  Check for User Cancellation: Ensure that the user did not inadvertently cancel the operation.
  Review Validation Messages: Look for any validation messages that may indicate what is preventing the save. Correct any issues identified.
  Authorization Check: Verify that the user has the necessary permissions to save the data. If not, contact your SAP security administrator to adjust the authorizations.
  System Logs: Check the system logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  Data Consistency: Review the data being entered for any inconsistencies or conflicts. Ensure that all required fields are filled out correctly.
  Lock Management: Use transaction SM12 to check for any locks on the data being modified. If locks are found, determine if they can be released or if the other user/process can be contacted.
  Retry the Operation: Sometimes, simply retrying the operation after addressing any identified issues can resolve the problem.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Lock Entries), and SU53 (Authorization Check) to help diagnose the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  User Training: Ensure that users are trained on the correct procedures for data entry and saving in the SAP system to minimize errors.
  
  By following these steps, you should be able to identify the cause of the R7391 error and implement a solution to resolve it.