How To Fix R3072 - User could not be created in the source system

SAP Error Message - Details

• Message type: E = Error

• Message class: R3 - Service API messages

• Message number: 072

• Message text: User could not be created in the source system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R3072 - User could not be created in the source system ?

  The SAP error message R3072, "User could not be created in the source system," typically occurs during the process of user creation or synchronization between systems, particularly in scenarios involving SAP Landscape Management (LaMa) or when using SAP Identity Management (IdM). This error indicates that the system was unable to create a user in the specified source system due to various reasons.
  Causes:
  
  Authorization Issues: The user executing the operation may not have the necessary authorizations to create users in the source system.
  Configuration Errors: There may be misconfigurations in the system settings or in the user management configuration.
  Technical Issues: Network issues, system downtime, or other technical problems may prevent the user creation process from completing successfully.
  User Already Exists: The user you are trying to create may already exist in the source system, leading to a conflict.
  Invalid Data: The data being used to create the user (such as username, email, etc.) may not meet the required format or constraints defined in the source system.
  
  Solutions:
  
  Check Authorizations: Ensure that the user performing the operation has the necessary authorizations to create users in the source system. This may involve checking roles and permissions.
  Review Configuration: Verify the configuration settings in both the source and target systems. Ensure that the user management settings are correctly set up.
  Check for Existing Users: Before attempting to create a new user, check if the user already exists in the source system. If so, consider updating the existing user instead of creating a new one.
  Validate Input Data: Ensure that all input data for user creation is valid and meets the requirements of the source system. This includes checking for special characters, length restrictions, and mandatory fields.
  Monitor System Status: Check the status of the source system to ensure it is operational and that there are no network issues affecting connectivity.
  Review Logs: Look at the system logs for more detailed error messages that can provide additional context on why the user creation failed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to error R3072 for any specific patches or updates that may address this issue.
  Documentation: Review the official SAP documentation for user management and the specific modules you are working with (e.g., SAP IdM, SAP LaMa).
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.