How To Fix R3059 - Error when calling up the customer exit function for hierarchies


SAP Error Message - Details

  • Message type: E = Error

  • Message class: R3 - Service API messages

  • Message number: 059

  • Message text: Error when calling up the customer exit function for hierarchies

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message R3059 - Error when calling up the customer exit function for hierarchies ?

    The SAP error message R3059 typically occurs when there is an issue with the customer exit function related to hierarchies in SAP BW (Business Warehouse) or SAP BI (Business Intelligence). This error can arise due to various reasons, including configuration issues, missing or incorrect implementation of the customer exit, or problems with the hierarchy data itself.

    Causes of R3059 Error

    1. Missing Implementation: The customer exit function may not be implemented correctly or at all. This can happen if the necessary code has not been written or activated.

    2. Incorrect Function Module: The function module associated with the customer exit may not be correctly defined or may not exist.

    3. Hierarchy Data Issues: There may be issues with the hierarchy data itself, such as missing nodes or incorrect structure.

    4. Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data or execute the customer exit.

    5. Transport Issues: If the customer exit was transported from one system to another, there may be inconsistencies or missing objects in the target system.

    Solutions to R3059 Error

    1. Check Customer Exit Implementation:

      • Go to transaction CMOD and check if the project related to the customer exit is active.
      • Ensure that the function module associated with the customer exit is implemented correctly.
    2. Review Function Module:

      • Use transaction SE37 to check the function module related to the customer exit. Ensure that it is correctly defined and does not contain errors.
    3. Validate Hierarchy Data:

      • Check the hierarchy data in the relevant InfoObject or InfoProvider. Ensure that all nodes are correctly defined and that there are no missing or incorrect entries.
    4. Check Authorizations:

      • Ensure that the user executing the report or transaction has the necessary authorizations to access the hierarchy and execute the customer exit.
    5. Transport Consistency:

      • If the issue arose after a transport, check if all necessary objects were transported correctly. You may need to re-transport or manually adjust the objects.
    6. Debugging:

      • If the above steps do not resolve the issue, consider debugging the customer exit to identify where the error occurs. This can provide insights into what might be going wrong.

    Related Information

    • SAP Notes: Check SAP Notes related to error R3059 for any specific patches or updates that may address the issue.
    • Documentation: Review the documentation for the specific customer exit you are using to ensure that it is set up correctly.
    • Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.

    By following these steps, you should be able to identify and resolve the cause of the R3059 error in SAP.

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