How To Fix R2016 - No customer contact generated

R2016 - Overview

• Message type: E = Error

• Message class: R2 - Business Partner Contact

• Message number: 016

• Message text: No customer contact generated

What causes this issue?

The system settings are incomplete in the customer contact.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the required entries. To do so, choose <LS>Maintain entries
</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

R2016 - Details

• The SAP error message R2016 "No customer contact generated" typically occurs in the context of customer relationship management (CRM) or sales and distribution (SD) processes. This error indicates that the system was unable to create a customer contact for a specific transaction or process. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing Data: Required fields for creating a customer contact may be missing or incorrectly filled out in the transaction.
  
  Configuration Issues: The system may not be properly configured to generate customer contacts for the specific transaction type.
  Business Rules: Certain business rules or conditions may prevent the creation of a customer contact based on the transaction's context.
  User Authorizations: The user may lack the necessary authorizations to create customer contacts.
  System Errors: There may be underlying system issues or bugs that prevent the contact from being generated.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields in the transaction are