How To Fix R2012 - Contact &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: R2 - Business Partner Contact

• Message number: 012

• Message text: Contact &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message R2012 - Contact &1 not found ?

  The SAP error message R2012, which states "Contact &1 not found," typically occurs when the system is unable to locate a specific contact person associated with a business partner, customer, or vendor in the SAP system. This can happen for various reasons, such as data inconsistencies, missing entries, or incorrect references.
  Causes:
  
  Missing Contact Data: The contact person may not have been created or may have been deleted from the system.
  Incorrect Reference: The reference to the contact person may be incorrect, such as a typo in the contact ID or name.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  Authorization Issues: The user may not have the necessary permissions to view the contact information.
  Inactive Status: The contact person may be marked as inactive in the system.
  
  Solutions:
  
  Verify Contact Existence: Check if the contact person exists in the system. You can do this by navigating to the relevant transaction (e.g., BP for Business Partner) and searching for the contact.
  Create or Update Contact: If the contact does not exist, create a new contact person. If it exists but is inactive, consider reactivating it.
  Check References: Ensure that the reference to the contact person in your transaction or document is correct. Look for any typos or incorrect IDs.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the contact information.
  Data Consistency Check: If the system is integrated with other systems, perform a data consistency check to ensure that all relevant data is synchronized correctly.
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage contacts and check their status.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the R2012 error and implement a solution to resolve it.