How To Fix R111080 - Customer and/or supplier roles are blocked for this business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: R111 - Business Partner Messages (Package: BUPA)

• Message number: 080

• Message text: Customer and/or supplier roles are blocked for this business partner

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R111080 - Customer and/or supplier roles are blocked for this business partner ?

  The SAP error message R111080 indicates that the customer and/or supplier roles for a specific business partner are blocked. This typically occurs when there are restrictions on the business partner's account that prevent transactions from being processed.
  Cause:
  
  
  Blocked Roles: The customer or supplier roles for the business partner have been marked as blocked in the system. This can happen due to various reasons, such as:
  
  Non-compliance with business rules.
  Outstanding payments or credit issues.
  Manual blocking by a user or administrator.
  Business partner data not being maintained properly.
  
  
  
  Data Inconsistencies: There may be inconsistencies or missing information in the business partner's master data that lead to the blocking of roles.
  
  
  Credit Management: If the business partner is subject to credit checks, exceeding credit limits or other credit-related issues can lead to blocking.
  
  
  Solution:
  
  
  Check Business Partner Status:
  
  Go to the Business Partner transaction (e.g., BP) and check the status of the customer and supplier roles.
  Look for any indicators that show the roles are blocked.
  
  
  
  Unblock Roles:
  
  If you have the necessary permissions, you can unblock the roles by editing the business partner's master data.
  Navigate to the relevant role (Customer or Supplier) and remove the block status.
  
  
  
  Review Master Data:
  
  Ensure that all required fields in the business partner master data are filled out correctly.
  Check for any missing or incorrect information that might be causing the block.
  
  
  
  Credit Management Review:
  
  If the business partner is subject to credit checks, review their credit status and limits.
  Adjust credit limits or resolve any outstanding issues that may be causing the block.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the roles are blocked, consult with the finance or compliance departments to understand the reason behind the block.
  
  
  
  Documentation and Training:
  
  Ensure that users are trained on how to manage business partner roles and understand the implications of blocking/unblocking them.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), FD32 (Customer Credit Management), and XK03 (Display Vendor).
  Authorization: Ensure that you have the necessary authorizations to make changes to business partner roles.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.