How To Fix R111013 - The mask for the payment card has already been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: R111 - Business Partner Messages (Package: BUPA)

• Message number: 013

• Message text: The mask for the payment card has already been reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R111013 - The mask for the payment card has already been reset ?

  The SAP error message R111013, "The mask for the payment card has already been reset," typically occurs in the context of payment processing, particularly when dealing with payment cards in SAP systems. This error indicates that there is an issue with the handling of the payment card data, specifically that the system has already reset the mask for the payment card, and further attempts to reset it are not allowed.
  Cause:
  
  Duplicate Reset Attempt: The error usually arises when there is an attempt to reset the payment card mask more than once in a single transaction or session.
  Session Management Issues: If the session handling is not properly managed, it may lead to the system thinking that a reset is being attempted when it has already been done.
  Configuration Issues: There may be issues with the configuration of the payment processing module in SAP, leading to unexpected behavior.
  Data Integrity Issues: If there are inconsistencies in the data related to the payment card, it may trigger this error.
  
  Solution:
  
  Check Transaction Flow: Review the transaction flow to ensure that the reset operation is not being called multiple times. Ensure that the logic in the program or transaction is correct.
  Session Management: Ensure that the session is properly managed and that the reset operation is only called when necessary.
  Review Configuration: Check the configuration settings for payment processing in SAP. Ensure that all settings related to payment card handling are correctly configured.
  Data Validation: Validate the data being processed to ensure that there are no inconsistencies or errors that could lead to this message.
  Consult Documentation: Refer to SAP documentation or support notes related to payment card processing for any specific guidance or updates that may address this issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is affecting business operations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing (e.g., F110 for automatic payment transactions) to better understand where the error may be occurring.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error R111013 effectively.