How To Fix R1877 - Required entry field 'mobile telephone' is not filled

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 877

• Message text: Required entry field 'mobile telephone' is not filled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1877 - Required entry field 'mobile telephone' is not filled ?

  The SAP error message R1877 indicates that a required entry field for "mobile telephone" is not filled in the system. This error typically occurs when you are trying to create or update a business partner, customer, or vendor record, and the mobile telephone field is mandatory but has not been populated.
  Cause:
  
  Mandatory Field: The mobile telephone field is set as a mandatory field in the configuration for the business partner or customer/vendor master data.
  Data Entry: The user may have overlooked entering the mobile telephone number during the data entry process.
  Configuration Settings: The system configuration may require the mobile telephone number for specific processes or roles.
  
  Solution:
  
  
  Fill in the Mobile Telephone Field: 
  
  Navigate to the relevant transaction (e.g., creating or editing a business partner).
  Locate the mobile telephone field and enter a valid mobile number.
  Save the changes.
  
  
  
  Check Configuration:
  
  If you believe the mobile telephone field should not be mandatory, consult with your SAP administrator or functional consultant to review the configuration settings.
  The configuration can be adjusted in the SAP Customizing Implementation Guide (IMG) under the relevant section for business partner or customer/vendor data.
  
  
  
  Validation:
  
  Ensure that the mobile telephone number entered meets any format or validation rules set by the system (e.g., length, numeric characters).
  
  
  
  Related Information:
  
  
  Transaction Codes: Common transaction codes where this error might occur include:
  
  BP (Business Partner)
  XK01/XK02 (Vendor Master)
  XD01/XD02 (Customer Master)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for R1877 in the SAP Support Portal.
  
  
  User Training: Ensure that users are trained on the importance of filling in mandatory fields and the implications of missing data.
  
  
  Field Customization: If the mobile telephone field is not relevant for your business processes, consider customizing the field settings to make it optional instead of mandatory.
  
  
  By addressing the missing mobile telephone entry and ensuring proper configuration, you should be able to resolve the R1877 error message in SAP.