How To Fix R1873 - Additional information is only saved in the logon language

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 873

• Message text: Additional information is only saved in the logon language

What causes this issue?

Additional information is only saved in the logon language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain information in the other languages.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1873 - Additional information is only saved in the logon language ?

  The SAP error message R1873 indicates that additional information related to a specific transaction or process is only saved in the logon language of the user. This can occur in various scenarios, particularly when dealing with multilingual environments or when certain data is not available in the user's preferred language.
  Cause:
  
  Logon Language Settings: The error typically arises when the system is configured to store certain messages or information in the logon language of the user, and that information is not available in the language the user is currently using.
  Language-Specific Data: Some data or messages may only be maintained in specific languages, leading to this error when a user attempts to access it in a different language.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how language-specific data is handled, which could lead to this error if not set up correctly.
  
  Solution:
  
  Change Logon Language: If possible, log in to the SAP system using the logon language that corresponds to the language in which the additional information is stored. This can be done by selecting the appropriate language at the logon screen.
  Check Language Settings: Review the language settings in the user profile and ensure that the necessary languages are installed and configured correctly in the SAP system.
  Data Maintenance: If you have access, check if the relevant data can be maintained in the desired language. This may involve updating translations or ensuring that the necessary language packs are installed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling language settings and translations within the system.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Language Settings: Understanding how to manage language settings in SAP can help prevent similar issues in the future. This includes knowing how to set up user profiles and manage language packs.
  Multilingual Environments: In organizations that operate in multiple languages, it is essential to have a strategy for managing translations and ensuring that all users have access to the necessary information in their preferred language.
  SAP Notes and Knowledge Base: SAP provides a wealth of information through its support portal, where you can find specific notes related to error messages, including R1873.
  
  By addressing the logon language and ensuring that the necessary data is available in the required languages, you can resolve the R1873 error and improve the user experience in your SAP environment.