How To Fix R1864 - Required entry field 'Mobile Telephone' is not filled in address &1

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 864

• Message text: Required entry field 'Mobile Telephone' is not filled in address &1

Self-Explanatory Message

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• What is the cause and solution for SAP error message R1864 - Required entry field 'Mobile Telephone' is not filled in address &1 ?

  The SAP error message R1864 indicates that a required entry field, specifically the "Mobile Telephone" field, is not filled in the address data for a particular entity (denoted by &1). This error typically occurs in scenarios where mobile telephone numbers are mandatory for certain business processes, such as customer or vendor master data maintenance.
  Cause:
  
  Missing Data: The mobile telephone field is left blank when creating or updating an address for a customer, vendor, or employee.
  Configuration Settings: The system may be configured to require a mobile telephone number for specific business processes or roles.
  Data Entry Error: Users may overlook the mobile telephone field during data entry.
  
  Solution:
  To resolve this error, you need to ensure that the mobile telephone field is filled in. Here are the steps you can take:
  
  Access the Relevant Transaction: Go to the transaction where the error occurred (e.g., creating or updating a customer or vendor).
  Locate the Address Section: Navigate to the address details section of the form.
  Fill in the Mobile Telephone Field: Enter a valid mobile telephone number in the required field.
  Save the Changes: After filling in the required information, save the changes to the record.
  
  Related Information:
  
  Field Configuration: Check the configuration settings in the SAP system to understand why the mobile telephone field is marked as mandatory. This can be done through transaction codes like SPRO (SAP Reference IMG) to navigate to the relevant settings.
  User Training: Ensure that users are trained to fill in all required fields when entering or updating data in SAP.
  Validation Rules: Review any validation rules or enhancements that may enforce the requirement for a mobile telephone number.
  Error Handling: Implement error handling procedures to guide users on how to resolve such issues when they arise.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.