How To Fix R1678 - SSF address with sequential number &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 678

• Message text: SSF address with sequential number &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1678 - SSF address with sequential number &1 does not exist ?

  The SAP error message R1678 indicates that there is an issue with the Secure Store and Forward (SSF) address that is being referenced in your SAP system. Specifically, the message states that the SSF address with the specified sequential number does not exist. This can occur in various contexts, such as when trying to use digital signatures or encryption services.
  Cause:
  
  Non-existent SSF Address: The SSF address you are trying to use has not been defined in the system.
  Incorrect Configuration: There may be a misconfiguration in the SSF settings or the address may have been deleted or not created properly.
  Authorization Issues: The user may not have the necessary authorizations to access the SSF address.
  System Migration or Upgrade: If the system has been recently migrated or upgraded, some configurations may not have been carried over correctly.
  
  Solution:
  
  
  Check SSF Configuration:
  
  Go to transaction code SSFC (SSF Configuration) in SAP.
  Verify that the SSF address with the specified sequential number exists.
  If it does not exist, you may need to create it or correct the existing configuration.
  
  
  
  Create or Update SSF Address:
  
  If the SSF address is missing, you can create a new SSF address by following the appropriate steps in the SSF configuration.
  Ensure that all required parameters are filled in correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the SSF address.
  You may need to consult with your security team to verify user roles and permissions.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to SSF configuration for any specific instructions or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SSFC: SSF Configuration
  SICF: Maintain HTTP Services (to check if the service is active)
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  SSF Documentation: Review the official SAP documentation on Secure Store and Forward for detailed information on configuration and usage.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the R1678 error message in your SAP system.