How To Fix R1669 - The standard pager number must not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 669

• Message text: The standard pager number must not be deleted

What causes this issue?

You tried to delete a pager number that is marked as standard. This is
not possible.

System Response

System issues an error message

How to fix this error?

Flag a different pager number as being the standard.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1669 - The standard pager number must not be deleted ?

  The SAP error message R1669, "The standard pager number must not be deleted," typically occurs in the context of maintaining communication data for users in the SAP system. This error indicates that there is an attempt to delete a standard pager number that is required for system operations or user notifications.
  Cause:
  
  Attempting to Delete Standard Pager: The most common cause of this error is that a user or administrator is trying to delete a pager number that is marked as standard or default in the system.
  Configuration Issues: There may be configuration settings that prevent the deletion of certain communication methods, including pager numbers.
  User Role and Permissions: The user may not have the necessary permissions to modify or delete standard communication data.
  
  Solution:
  
  Do Not Delete Standard Pager: The simplest solution is to avoid deleting the standard pager number. If it is not needed, consider marking it as inactive instead of deleting it.
  Check User Settings: Review the user settings in transaction code SU01 (User Maintenance) to ensure that the pager number is correctly configured and not marked for deletion.
  Modify Instead of Delete: If you need to change the pager number, consider modifying it rather than deleting it. You can update the existing pager number with the new information.
  Consult Documentation: Refer to SAP documentation or help files for guidance on managing user communication data.
  Check Authorizations: Ensure that the user attempting to make changes has the appropriate authorizations. If not, consult with your SAP security administrator to obtain the necessary permissions.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to user maintenance and communication data include:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PP01: Maintain Profile
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Communication Data: Understanding how user communication data is structured in SAP can help in troubleshooting similar issues in the future.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.