How To Fix R1371 - Tree control Cannot be Initialized


SAP Error Message - Details

  • Message type: E = Error

  • Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

  • Message number: 371

  • Message text: Tree control Cannot be Initialized

  • Show details Hide details
  • What causes this issue?

    Error in initializing the tree control.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check, or reinstall activeX components.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message R1371 - Tree control Cannot be Initialized ?

    The SAP error message R1371, "Tree control cannot be initialized," typically occurs in the context of SAP GUI when there is an issue with the tree control component of the user interface. This error can arise due to various reasons, including configuration issues, missing components, or problems with the SAP GUI installation.

    Causes:

    1. Corrupted SAP GUI Installation: If the SAP GUI installation is corrupted or incomplete, it may lead to issues with the tree control.
    2. Missing or Incorrect Configuration: Configuration settings related to the tree control or the specific transaction you are trying to access may be incorrect or missing.
    3. Compatibility Issues: The version of SAP GUI may not be compatible with the version of the SAP system you are trying to connect to.
    4. User Authorizations: Insufficient user authorizations can sometimes lead to issues with initializing certain components.
    5. Network Issues: Connectivity problems between the client and the SAP server can also cause this error.

    Solutions:

    1. Reinstall SAP GUI: Uninstall the current version of SAP GUI and then reinstall it to ensure that all components are correctly installed.
    2. Check Configuration Settings: Review the configuration settings for the transaction or application you are trying to access. Ensure that all necessary parameters are correctly set.
    3. Update SAP GUI: Ensure that you are using the latest version of SAP GUI that is compatible with your SAP system. Check for updates or patches that may resolve known issues.
    4. Check User Authorizations: Verify that your user account has the necessary authorizations to access the transaction or application. Contact your SAP administrator if needed.
    5. Test Network Connectivity: Ensure that there are no network issues affecting your connection to the SAP server. You can try pinging the server or checking with your IT department for any known issues.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific fixes or workarounds related to the R1371 error. SAP Notes often contain valuable information about known issues and their resolutions.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
    • Logs and Traces: If the issue persists, consider checking the SAP GUI logs or enabling traces to gather more information about the error, which can help in diagnosing the problem.

    If the problem continues after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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