How To Fix R1328 - Payment card details with ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 328

• Message text: Payment card details with ID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1328 - Payment card details with ID &1 does not exist ?

  The SAP error message R1328, which states "Payment card details with ID &1 does not exist," typically occurs in the context of payment processing, particularly when dealing with payment card transactions. This error indicates that the system is unable to find the payment card details associated with the specified ID.
  Causes:
  
  Missing Payment Card Data: The payment card details may not have been entered or saved in the system.
  Incorrect Payment Card ID: The ID referenced in the error message may be incorrect or mistyped.
  Data Deletion: The payment card details may have been deleted or not properly archived.
  Configuration Issues: There may be issues with the configuration of the payment processing module in SAP.
  User Authorization: The user may not have the necessary permissions to access the payment card details.
  
  Solutions:
  
  Verify Payment Card ID: Check the ID mentioned in the error message to ensure it is correct. If it is incorrect, use the correct ID.
  Check Payment Card Data: Navigate to the relevant transaction or table where payment card details are stored (e.g., BP for Business Partner) and verify if the payment card details exist.
  Re-enter Payment Card Information: If the payment card details are missing, re-enter the necessary information and save it.
  Review User Permissions: Ensure that the user has the appropriate authorizations to access payment card details.
  Consult Configuration Settings: Review the configuration settings for payment processing in SAP to ensure everything is set up correctly.
  Check for Data Deletion: If the payment card details were deleted, you may need to restore them from a backup or re-enter them.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) or F110 (Automatic Payment Transactions) to manage payment card details.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing.
  Documentation: Refer to SAP documentation for payment processing to understand the requirements and configurations needed for handling payment card transactions.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.