How To Fix R-305 - Entry in the POINTER fields (JBRTKEYTOPOBJ) is not clear

SAP Error Message - Details

• Message type: E = Error

• Message class: R- -

• Message number: 305

• Message text: Entry in the POINTER fields (JBRTKEYTOPOBJ) is not clear

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message R-305 - Entry in the POINTER fields (JBRTKEYTOPOBJ) is not clear ?

  The SAP error message R-305, which states "Entry in the POINTER fields (JBRTKEYTOPOBJ) is not clear," typically indicates an issue with the data integrity in the database, particularly related to the pointer fields in the database tables. This error can occur in various contexts, often related to the use of certain transactions or reports that rely on specific data structures.
  Cause:
  
  Data Inconsistency: The error usually arises when there is a mismatch or inconsistency in the data stored in the database. This could be due to incomplete data updates, failed transactions, or issues during data migration.
  Corrupted Data: If the data in the pointer fields (like JBRTKEYTOPOBJ) is corrupted or not properly maintained, it can lead to this error.
  Missing Entries: The error may also occur if there are missing entries in the related tables that the pointer fields reference.
  
  Solution:
  
  Data Consistency Check: Perform a consistency check on the relevant database tables. You can use transaction codes like SE14 (Database Utility) to check and repair inconsistencies.
  Rebuild Indexes: If the issue is related to database indexes, rebuilding the indexes might resolve the problem. This can be done through transaction SE11 or SE14.
  Check for Missing Entries: Investigate the related tables to ensure that all necessary entries exist. You may need to manually add or correct entries if they are missing.
  Use SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that can resolve the issue.
  Consult with Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to perform deeper database analysis and troubleshooting.
  Transaction Logs: Review transaction logs to identify any recent changes or updates that may have led to the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SE14 (Database Utility), and SE37 (Function Module) for troubleshooting.
  SAP Support: Utilize the SAP Support Portal for documentation, notes, and community forums where similar issues may have been discussed.
  Backup and Restore: If the issue is severe and cannot be resolved through the above methods, consider restoring from a backup if available.
  
  Always ensure that you have proper backups before making changes to the database or performing repairs, as these actions can have significant impacts on your SAP environment.