How To Fix >R047 - Billing Document for Customer &1 Not Created (Lock Contract Account &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >R -

  • Message number: 047

  • Message text: Billing Document for Customer &1 Not Created (Lock Contract Account &2)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >R047 - Billing Document for Customer &1 Not Created (Lock Contract Account &2) ?

    The SAP error message "R047 Billing Document for Customer &1 Not Created (Lock Contract Account &2)" typically occurs in the context of billing processes within the SAP system. This error indicates that the system is unable to create a billing document for a specific customer because the contract account is locked. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Locked Contract Account: The primary reason for this error is that the contract account associated with the customer is locked. This can happen due to various reasons, such as:

      • Ongoing transactions that are being processed.
      • Manual locking by a user for maintenance or data correction purposes.
      • System settings that prevent billing when certain conditions are met.
    2. Pending Transactions: There may be pending transactions or processes that need to be completed before the billing document can be created.

    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to create a billing document for the locked contract account.

    Solutions:

    1. Unlock the Contract Account:

      • Check the status of the contract account in the SAP system. If it is locked, you may need to unlock it. This can typically be done by a user with the appropriate authorization.
      • Use transaction codes like FD32 (Change Customer) or FBL1N (Vendor Line Item Display) to check the status of the account.
    2. Complete Pending Transactions:

      • Review any pending transactions related to the contract account. Ensure that all necessary processes are completed before attempting to create the billing document again.
    3. Check User Authorizations:

      • Ensure that the user attempting to create the billing document has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
    4. Consult with IT Support:

      • If you are unable to resolve the issue, it may be necessary to consult with your IT support team or SAP Basis team. They can provide insights into system locks and help troubleshoot further.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:

      • VF01: Create Billing Document
      • VF02: Change Billing Document
      • VF03: Display Billing Document
      • FD32: Change Customer
      • FBL1N: Vendor Line Item Display
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • Documentation: Review SAP documentation related to billing processes and contract account management for more context on how these components interact.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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