How To Fix QQM_EA402 - No notification Customizing found for selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: QQM_EA -

• Message number: 402

• Message text: No notification Customizing found for selection criteria

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QQM_EA402 - No notification Customizing found for selection criteria ?

  The SAP error message QQM_EA402, which states "No notification Customizing found for selection criteria," typically occurs in the context of Quality Management (QM) when trying to create or process notifications. This error indicates that the system could not find the necessary configuration settings for the notification type based on the selection criteria provided.
  Cause:
  
  Missing Customizing Settings: The most common cause is that the necessary customizing settings for the notification type have not been defined in the system.
  Incorrect Selection Criteria: The selection criteria used when trying to create or process the notification may not match any existing configurations.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the relevant customizing settings.
  Transport Issues: If the customizing settings were recently transported from another system, there may have been issues during the transport process.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant path for Quality Management notifications, typically under:
  
  Quality Management > Quality Notifications > Notification Types.
  
  
  Ensure that the notification type you are trying to use is properly configured.
  
  
  
  Verify Selection Criteria:
  
  Review the selection criteria you are using to create or process the notification. Ensure that they align with the existing configurations.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the notification types and related customizing settings. This can be checked with the help of your SAP security team.
  
  
  
  Transport Check:
  
  If the customizing settings were recently transported, verify that the transport was successful and that all necessary objects were included. You may need to check the transport logs for any errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring notifications in the QM module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the QQM_EA402 error message in SAP.