How To Fix QQM_EA302 - Item key from notification is incomplete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QQM_EA -

  • Message number: 302

  • Message text: Item key from notification is incomplete

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message QQM_EA302 - Item key from notification is incomplete ?

    The SAP error message QQM_EA302, which states "Item key from notification is incomplete," typically occurs in the context of Quality Management (QM) when working with notifications or quality notifications. This error indicates that there is missing or incomplete information in the item key associated with the notification.

    Cause:

    The error can be caused by several factors, including:

    1. Incomplete Item Data: The item key associated with the notification may not have all the required fields filled out. This could include missing material numbers, plant codes, or other essential identifiers.

    2. Configuration Issues: There may be issues with the configuration of the notification types or item categories in the Quality Management module.

    3. Data Integrity Issues: There could be inconsistencies or corruption in the data related to the notification or its items.

    4. User Input Errors: Users may have inadvertently left fields blank or entered incorrect data when creating or modifying the notification.

    Solution:

    To resolve the QQM_EA302 error, you can take the following steps:

    1. Check Notification Details: Review the notification in question and ensure that all required fields for the item key are filled out correctly. This includes checking for:

      • Material number
      • Plant
      • Item category
      • Any other relevant fields
    2. Review Configuration: If you have access to configuration settings, check the settings for the notification types and item categories in the Quality Management module to ensure they are set up correctly.

    3. Data Validation: Validate the data integrity of the items associated with the notification. Ensure that all referenced materials and plants exist and are correctly configured in the system.

    4. User Training: If user input errors are common, consider providing additional training or documentation to users on how to correctly create and manage notifications.

    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.

    6. Debugging: If the issue persists, consider using debugging tools to trace the error and identify the exact point of failure in the process.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications effectively.
    • SAP Documentation: Refer to SAP Help documentation for Quality Management to understand the requirements for notifications and item keys.
    • Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the cause of the QQM_EA302 error in SAP.

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