How To Fix QQM_EA201 - Action code was changed from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: QQM_EA -

• Message number: 201

• Message text: Action code was changed from &1 to &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QQM_EA201 - Action code was changed from &1 to &2 ?

  The SAP error message QQM_EA201 indicates that an action code in a quality management (QM) process has been changed from one value to another. This typically occurs in the context of quality notifications or quality management processes where action codes are used to define specific actions that need to be taken in response to quality issues.
  Cause:
  The error message QQM_EA201 is triggered when there is an inconsistency or a conflict in the action codes being used in a quality notification or related document. This can happen due to:
  
  Manual Changes: A user may have manually changed the action code in a way that conflicts with the system's expectations or rules.
  Workflow Issues: If there are workflows or processes that automatically change action codes based on certain conditions, this could lead to discrepancies.
  Data Integrity Issues: There may be issues with data integrity, such as missing or incorrect configuration settings related to action codes.
  
  Solution:
  To resolve the QQM_EA201 error, consider the following steps:
  
  
  Review Action Code Changes: Check the history of changes made to the action codes in the relevant quality notification or document. Ensure that the changes are valid and do not conflict with existing processes.
  
  
  Check Configuration: Verify the configuration settings for action codes in the Quality Management module. Ensure that the action codes are correctly defined and that there are no inconsistencies in the configuration.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific action codes and their intended use. This can help clarify whether the changes made are appropriate.
  
  
  User Authorization: Ensure that the user making the changes has the necessary authorizations to modify action codes. Lack of proper authorization can lead to unexpected behavior.
  
  
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Testing: If possible, replicate the issue in a test environment to better understand the conditions that lead to the error. This can help in identifying the root cause.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Quality Management (QM) Module: Familiarize yourself with the QM module in SAP, especially how action codes are used in quality notifications and processes.
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify the cause of the QQM_EA201 error and implement a suitable solution.