How To Fix QPROBSOLVPROC802 - BP &1 still used in problem-solving process &2 and status not Completed

SAP Error Message - Details

• Message type: E = Error

• Message class: QPROBSOLVPROC - Messages for Problem-Solving Process

• Message number: 802

• Message text: BP &1 still used in problem-solving process &2 and status not Completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QPROBSOLVPROC802 - BP &1 still used in problem-solving process &2 and status not Completed ?

  The SAP error message QPROBSOLVPROC802 indicates that a business partner (BP) is still being used in a problem-solving process, and its status is not marked as "Completed." This typically occurs in the context of quality management or problem-solving processes within SAP, where certain business partners are involved in quality notifications, complaints, or other related processes.
  
  Cause:
  
  Active Problem-Solving Process: The business partner (BP) is still linked to an active problem-solving process (e.g., a quality notification or a complaint) that has not been completed.
  Incomplete Status: The status of the problem-solving process is not set to "Completed," which prevents the system from allowing changes or deletions related to the business partner.
  Data Integrity: SAP enforces data integrity rules to ensure that all related processes are properly concluded before allowing modifications to the business partner.
  
  
  Solution:
  
  
  Complete the Problem-Solving Process:
  
  Navigate to the relevant problem-solving process (e.g., quality notification) in SAP.
  Ensure that all necessary steps are completed, and the