How To Fix QPROBSOLVPROC002 - Defect &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: QPROBSOLVPROC - Messages for Problem-Solving Process

• Message number: 002

• Message text: Defect &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QPROBSOLVPROC002 - Defect &1 does not exist ?

  The SAP error message QPROBSOLVPROC002 indicates that a defect (or quality issue) with the specified identifier does not exist in the system. This error typically arises in the context of quality management processes, such as when trying to access or process a defect record that has either been deleted, never existed, or is incorrectly referenced.
  Causes:
  
  Incorrect Defect ID: The defect ID you are trying to access may have been entered incorrectly.
  Deleted Defect: The defect record may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary permissions to view or access the defect record.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the defect not being available in the current system.
  Configuration Issues: There may be configuration issues in the quality management module that prevent the defect from being recognized.
  
  Solutions:
  
  Verify Defect ID: Double-check the defect ID you are using to ensure it is correct and exists in the system.
  Check Deletion Status: Look into the defect management area to see if the defect has been deleted or archived. If it has been archived, you may need to restore it or create a new defect.
  User Authorization: Ensure that you have the necessary permissions to access the defect. If not, contact your system administrator to grant the required access.
  Data Integrity Check: If the system is integrated with other applications, ensure that data synchronization is functioning correctly. You may need to run a data consistency check.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for any specific configurations that may affect defect visibility.
  Create a New Defect: If the defect does not exist and cannot be found, consider creating a new defect record if applicable.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for defect management, such as QM01 (Create Quality Notification) or QM02 (Change Quality Notification).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support Forums: Engage with SAP community forums or support channels for additional insights or similar cases.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.