How To Fix /QOS/SERVICE010 - Rule for quantity role &1 contains unknown document category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /QOS/SERVICE -

• Message number: 010

• Message text: Rule for quantity role &1 contains unknown document category &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /QOS/SERVICE010 - Rule for quantity role &1 contains unknown document category &2 ?

  The SAP error message /QOS/SERVICE010 Rule for quantity role &1 contains unknown document category &2 typically occurs in the context of SAP Quality Management (QM) or SAP Advanced Planning and Optimization (APO) when there is a mismatch or an undefined document category in the configuration of quantity roles.
  Cause:
  
  Unknown Document Category: The error indicates that the system is trying to reference a document category that has not been defined in the system. This could be due to a configuration issue where the document category is not set up correctly in the relevant customizing settings.
  Incorrect Configuration: The quantity role may be configured to use a document category that does not exist or is not active in the system.
  Data Migration Issues: If data has been migrated from another system or if there have been changes in the document categories, it may lead to inconsistencies.
  
  Solution:
  
  Check Document Categories: Go to the customizing settings in SAP (transaction code SPRO) and navigate to the relevant area where document categories are defined. Ensure that the document category referenced in the error message is correctly defined and active.
  Review Quantity Role Configuration: Check the configuration of the quantity role (&1 in the error message). Ensure that it is correctly set up to reference valid document categories.
  Update or Create Document Category: If the document category (&2 in the error message) is indeed missing, you may need to create it or update the existing configuration to ensure it aligns with the quantity role.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring quantity roles and document categories.
  Testing: After making changes, test the configuration to ensure that the error no longer occurs.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for customizing), SE11 (for data dictionary), or SE80 (for object navigator) to investigate and make changes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Support: If the issue persists after checking configurations, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.