How To Fix /QOS/SERVICE003 - No quantity determination possible for doc. category &1/ quantity rule &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /QOS/SERVICE -

• Message number: 003

• Message text: No quantity determination possible for doc. category &1/ quantity rule &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /QOS/SERVICE003 - No quantity determination possible for doc. category &1/ quantity rule &2 ?

  The SAP error message /QOS/SERVICE003 No quantity determination possible for doc. category &1/ quantity rule &2 typically occurs in the context of SAP's Quality Management (QM) or Service Management (SM) modules, particularly when dealing with service orders or quality notifications. This error indicates that the system is unable to determine the quantity for a specific document category and quantity rule.
  Causes:
  
  Missing Configuration: The quantity determination rules may not be properly configured in the system for the specified document category.
  Incorrect Document Category: The document category being used may not be valid or may not have an associated quantity rule.
  Inactive Quantity Rules: The quantity rules that should apply to the document category may be inactive or not defined.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that prevent the system from determining the quantity.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required configuration or data.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for quantity determination in the relevant module (QM or SM).
  Ensure that the quantity rules are defined for the document category in question.
  Verify that the rules are active and correctly set up.
  
  
  
  Review Document Category:
  
  Check if the document category used in the transaction is correct and valid.
  Ensure that it is linked to the appropriate quantity determination rules.
  
  
  
  Validate Quantity Rules:
  
  Navigate to the quantity rules in the configuration and ensure they are correctly defined and active.
  If necessary, create or modify the quantity rules to ensure they meet the business requirements.
  
  
  
  Check Master Data:
  
  Review the master data related to the document category and ensure there are no inconsistencies.
  Ensure that all necessary fields are filled out correctly.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the configuration and data related to quantity determination.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on quantity determination and related configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SE11 (for data dictionary), or SE80 (for development) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.