How To Fix QMAPP_ERROR010 - Please fill Dunning Charge or Dunn.chrge perc. but not the both

SAP Error Message - Details

• Message type: E = Error

• Message class: QMAPP_ERROR - QM App Error Messages

• Message number: 010

• Message text: Please fill Dunning Charge or Dunn.chrge perc. but not the both

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QMAPP_ERROR010 - Please fill Dunning Charge or Dunn.chrge perc. but not the both ?

  The SAP error message QMAPP_ERROR010 indicates that there is a validation issue related to dunning charges in the system. Specifically, it suggests that you need to fill in either the "Dunning Charge" or the "Dunning Charge Percentage," but not both at the same time. This error typically arises in the context of financial transactions or billing processes where dunning charges are applicable.
  Cause:
  The error occurs when both fields for dunning charges are populated simultaneously, which is not allowed. The system requires that you specify either a fixed dunning charge amount or a percentage of the outstanding amount, but not both. This is to ensure clarity in how dunning charges are calculated.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review the Fields: Check the fields for "Dunning Charge" and "Dunning Charge Percentage" in the relevant transaction or configuration screen.
  
  
  Clear One Field: Ensure that only one of the two fields is filled:
  
  If you want to apply a fixed dunning charge, enter the amount in the "Dunning Charge" field and leave the "Dunning Charge Percentage" field blank.
  If you prefer to apply a percentage, enter the percentage in the "Dunning Charge Percentage" field and leave the "Dunning Charge" field blank.
  
  
  
  Save Changes: After making the necessary adjustments, save your changes and try to proceed with the transaction again.
  
  
  Related Information:
  
  Dunning Process: Dunning is a process used by companies to remind customers of overdue payments. It often involves sending out reminders and may include additional charges for late payments.
  Configuration: If you are a system administrator or have access to configuration settings, you may want to review the dunning configuration in the SAP system to ensure that it aligns with your organization's policies.
  Documentation: Refer to SAP documentation or help resources for more detailed information on dunning processes and error handling.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any specific patches or updates related to this error message.