How To Fix QM709 - The follow-up function cannot be displayed in display mode

QM709 - Overview

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 709

• Message text: The follow-up function cannot be displayed in display mode

What causes this issue?

You have chosen the <DS:DE.QNFLAGMA>documentation form</> "As task" or
"As activity" for the follow-up function. However, the
<DS:DE.QNAKTYP>Use for the activity</> that you have chosen conflicts
with this setting.

System Response

Follow-up functions that are documented "As task" or "As activity"
cause the notification to be changed. They do not therefore appear in
the display mode.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM709 - The follow-up function cannot be displayed in display mode ?

  The SAP error message QM709, which states "The follow-up function cannot be displayed in display mode," typically occurs in the Quality Management (QM) module when a user attempts to access follow-up functions (such as creating a follow-up action or processing a follow-up document) while in display mode. This error indicates that the system does not allow certain actions to be performed in display mode, as they require edit permissions.
  
  Cause:
  
  Display Mode Limitation: The primary cause of this error is that the user is trying to access a follow-up function while in display mode. Follow-up functions usually require the user to be in change mode to perform any actions.
  Authorization Issues: The user may not have the necessary authorizations to perform follow-up actions, even if they are in change mode.
  System Configuration: There may be specific configurations or settings in the SAP system that restrict access to follow-up functions based on the document status