How To Fix QM659 - Notification supplier &1 and purchase order supplier &2 are different

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 659

• Message text: Notification supplier &1 and purchase order supplier &2 are different

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QM659 - Notification supplier &1 and purchase order supplier &2 are different ?

  The SAP error message QM659 indicates a mismatch between the supplier (vendor) specified in a quality notification and the supplier associated with the corresponding purchase order. This error typically arises in the context of quality management processes, particularly when dealing with notifications related to quality issues for materials received from suppliers.
  Cause:
  The error occurs due to the following reasons:
  
  Mismatch in Supplier Information: The supplier (vendor) in the quality notification does not match the supplier in the purchase order. This can happen if the notification was created for a material that was procured from a different supplier than the one listed in the purchase order.
  Incorrect Data Entry: There may have been an error during data entry when creating the quality notification or the purchase order.
  Changes in Supplier: The supplier for the material may have changed after the purchase order was created, but the quality notification still references the old supplier.
  
  Solution:
  To resolve the QM659 error, you can take the following steps:
  
  
  Verify Supplier Information:
  
  Check the supplier information in both the quality notification and the purchase order.
  Ensure that the supplier in the quality notification matches the supplier in the purchase order.
  
  
  
  Correct the Quality Notification:
  
  If the quality notification is incorrect, you may need to edit it to reflect the correct supplier. This can usually be done in the quality notification transaction (e.g., using transaction code QM01 or QM02).
  
  
  
  Update Purchase Order:
  
  If the purchase order is incorrect, you may need to update it to reflect the correct supplier. This can be done using transaction code ME22N (Change Purchase Order).
  
  
  
  Create a New Notification:
  
  If the mismatch cannot be resolved, consider creating a new quality notification that correctly references the appropriate supplier.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure about the correct supplier information, consult with the procurement or quality management departments to clarify the correct details.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  QM01: Create Quality Notification
  QM02: Change Quality Notification
  ME22N: Change Purchase Order
  ME23N: Display Purchase Order
  
  
  
  Documentation: Review SAP documentation or help files related to quality notifications and purchase orders for additional guidance on managing supplier information.
  
  
  User Roles: Ensure that you have the appropriate permissions to make changes to quality notifications and purchase orders, as this may be restricted based on user roles in SAP.
  
  
  By following these steps, you should be able to resolve the QM659 error and ensure that the supplier information is consistent across both the quality notification and the purchase order.