How To Fix QM401 - Notif. type has not been determined, therefore no possible entries help

SAP Error Message - Details

• Message type: E = Error

• Message class: QM - Messages for quality notifications

• Message number: 401

• Message text: Notif. type has not been determined, therefore no possible entries help

What causes this issue?

The notification category (quality or maintenance notification) could
not be determined, so the input help is not available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QM401 - Notif. type has not been determined, therefore no possible entries help ?

  The SAP error message QM401 ("Notif. type has not been determined, therefore no possible entries") typically occurs in the Quality Management (QM) module when the system is unable to determine the appropriate notification type for a quality notification. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Configuration: The notification type may not be configured correctly in the system. This includes missing entries in the customizing settings for quality notifications.
  Authorization Issues: The user may not have the necessary authorizations to access the notification types.
  Incorrect Settings in the Quality Management Module: The settings for the quality notification may not be properly defined in the system.
  Missing Master Data: Required master data (like material, plant, etc.) may not be maintained, leading to the inability to determine the notification type.
  
  Solutions:
  
  
  Check Notification Type Configuration:
  
  Go to the transaction code SPRO and navigate to the following path:
  Quality Management -> Quality Notifications -> Notification Types -> Define Notification Types
  
  Ensure that the notification types are defined and properly configured.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to create or view quality notifications. This can be checked in the user roles assigned to the user.
  
  
  
  Review Quality Management Settings:
  
  Ensure that all necessary settings related to quality notifications are correctly configured. This includes checking the assignment of notification types to the relevant plants or materials.
  
  
  
  Maintain Master Data:
  
  Ensure that all relevant master data (like materials, plants, etc.) is maintained and correctly set up in the system. This can include checking the material master records and ensuring that they are linked to the appropriate quality management settings.
  
  
  
  Check for User Exits or BAdIs:
  
  If there are any custom developments (like user exits or BAdIs) that might affect the determination of notification types, review them to ensure they are functioning as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification).
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to QM401. You can search for notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to Quality Management and notifications for additional insights and best practices.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant specializing in the QM module for further assistance.