How To Fix QL_COMMUNICATION012 - Inspection lot &1 for inspection document &2 could not be canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: QL_COMMUNICATION - Messages for Communication

• Message number: 012

• Message text: Inspection lot &1 for inspection document &2 could not be canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QL_COMMUNICATION012 - Inspection lot &1 for inspection document &2 could not be canceled ?

  The SAP error message QL_COMMUNICATION012 indicates that there was an issue when trying to cancel an inspection lot associated with a specific inspection document. This error can occur for several reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Status of the Inspection Lot: The inspection lot may be in a status that does not allow cancellation. For example, if the lot has already been posted to stock or if it has been used in a subsequent process, it cannot be canceled.
  
  
  Document Locking: The inspection document or the inspection lot may be locked by another user or process, preventing the cancellation.
  
  
  Dependencies: There may be dependencies on the inspection lot, such as linked quality notifications or other documents that prevent cancellation.
  
  
  Authorization Issues: The user attempting to cancel the inspection lot may not have the necessary authorizations to perform this action.
  
  
  System Configuration: There may be configuration settings in the Quality Management (QM) module that restrict the cancellation of inspection lots under certain conditions.
  
  
  Solutions:
  
  
  Check Inspection Lot Status: Verify the status of the inspection lot. If it is in a status that does not allow cancellation (e.g., "Completed" or "Posted"), you may need to take additional steps to reverse or adjust the status before cancellation.
  
  
  Unlock the Document: If the inspection document is locked, check with your system administrator or the user who has locked it to unlock the document.
  
  
  Review Dependencies: Investigate any dependencies that may be preventing the cancellation. This may involve checking for linked notifications or other related documents.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to cancel inspection lots. If not, contact your SAP security administrator to obtain the required permissions.
  
  
  Consult Configuration: If the issue persists, consult with your SAP QM configuration team to review the settings related to inspection lot cancellation. They may need to adjust the configuration to allow for cancellations under specific circumstances.
  
  
  Use Transaction Codes: Utilize relevant transaction codes such as QA02 (Change Inspection Lot) or QA11 (Record Results) to check the details of the inspection lot and make necessary adjustments.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for Quality Management to understand the processes and statuses associated with inspection lots.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.