How To Fix QISR_UI008 - No Internal Service Request scenario was specified

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR_UI -

• Message number: 008

• Message text: No Internal Service Request scenario was specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QISR_UI008 - No Internal Service Request scenario was specified ?

  The SAP error message QISR_UI008: No Internal Service Request scenario was specified typically occurs in the context of the SAP Quality Management (QM) module, particularly when dealing with service requests or internal service processes. This error indicates that the system is unable to find a specified scenario for processing a service request.
  Causes:
  
  Missing Configuration: The internal service request scenario may not be configured in the system. This could be due to missing entries in the customizing settings.
  Incorrect Input: The user may not have provided the necessary input or parameters required to identify the service request scenario.
  Authorization Issues: The user may not have the necessary authorizations to access the service request scenarios.
  System Bugs or Inconsistencies: There may be bugs in the system or inconsistencies in the data that lead to this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the customizing settings for the internal service request scenarios in the SAP system.
  Ensure that the necessary scenarios are defined and active. This can typically be found under the path: SPRO > Quality Management > Quality Planning > Quality Inspection > Define Internal Service Request Scenarios.
  
  
  
  Verify Input Parameters:
  
  Ensure that all required fields and parameters are filled out correctly when creating or processing a service request.
  Double-check the transaction or program you are using to ensure that it is being executed with the correct context.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access and process internal service requests. This can be done by reviewing the user roles and authorizations in the system.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  If necessary, enable debugging or traces to gather more information about the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any steps taken prior to encountering the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA32 (Inspection Lot Display) or QIR1 (Create Internal Service Request).
  Documentation: Review SAP documentation related to Quality Management and internal service requests for additional insights and best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.