How To Fix QISR_MPO011 - Internal error: access to reference template not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR_MPO - Messages for ISR in the Portal

• Message number: 011

• Message text: Internal error: access to reference template not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QISR_MPO011 - Internal error: access to reference template not possible ?

  The SAP error message QISR_MPO011 ("Internal error: access to reference template not possible") typically occurs in the context of Quality Management (QM) or related modules when the system is unable to access a reference template that is required for a specific operation, such as creating a quality inspection plan or a similar task.
  Causes:
  
  Missing Template: The reference template that the system is trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the reference template.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the reference template.
  Configuration Issues: Incorrect configuration settings in the QM module or related areas may lead to this error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using.
  
  Solutions:
  
  Check Template Existence: Verify that the reference template exists in the system. You can do this by navigating to the relevant transaction (e.g., QP01 for inspection plans) and checking if the template is available.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the reference template. This can be checked in the user roles and profiles.
  Data Consistency Check: Run consistency checks on the relevant data. You can use transaction codes like SE11 or SE16 to check the database tables related to the reference template.
  Configuration Review: Review the configuration settings in the QM module to ensure that everything is set up correctly. This may involve checking the settings in SPRO (SAP Reference IMG).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QP01 (Create Inspection Plan), QP02 (Change Inspection Plan), and QP03 (Display Inspection Plan).
  SAP Documentation: Review the official SAP documentation for Quality Management to understand how reference templates are used and managed.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message QISR_MPO011 in your SAP system.