How To Fix QISR_MPO007 - Workflow template & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QISR_MPO - Messages for ISR in the Portal

  • Message number: 007

  • Message text: Workflow template & does not exist

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Smart SAP Assistant

  • What is the cause and solution for SAP error message QISR_MPO007 - Workflow template & does not exist ?

    The SAP error message QISR_MPO007 indicates that a workflow template does not exist in the system. This error typically occurs in the context of SAP Quality Management (QM) when trying to execute a process that relies on a specific workflow template that has not been defined or is not available in the system.

    Cause:

    1. Missing Workflow Template: The specified workflow template has not been created or activated in the SAP system.
    2. Incorrect Configuration: The configuration settings for the workflow may be incorrect, leading to the system being unable to locate the template.
    3. Authorization Issues: The user may not have the necessary authorizations to access the workflow template.
    4. Transport Issues: If the workflow template was recently transported from another system, it may not have been properly imported or activated.

    Solution:

    1. Check Workflow Template:

      • Go to transaction SWDD (Workflow Builder) and check if the workflow template exists.
      • If it does not exist, you may need to create it or import it from another system.
    2. Create/Activate Workflow Template:

      • If the workflow template is missing, you can create a new one or activate an existing one that fits your requirements.
      • Ensure that the workflow is properly configured to meet the needs of your business process.
    3. Review Configuration:

      • Check the configuration settings in the relevant customizing transactions (e.g., SPRO) to ensure that the workflow is correctly linked to the processes you are trying to execute.
    4. Check Authorizations:

      • Ensure that the user executing the process has the necessary authorizations to access the workflow template. You may need to consult with your SAP security team.
    5. Transport Issues:

      • If the workflow template was supposed to be transported from another system, verify that the transport request was successfully imported and that all necessary objects are included.
    6. Consult Documentation:

      • Review SAP documentation or notes related to the specific workflow template you are trying to use for any additional configuration or prerequisites.

    Related Information:

    • Transaction Codes:
      • SWDD: Workflow Builder
      • SWI1: Work Item Selection
      • SWI2_FREQ: Work Item Selection by Frequency
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on workflow templates.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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