How To Fix QISR624 - The notification type used does not provide for an approval step

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 624

• Message text: The notification type used does not provide for an approval step

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QISR624 - The notification type used does not provide for an approval step ?

  The SAP error message QISR624 indicates that the notification type you are trying to use does not have an approval step defined in its configuration. This typically occurs in the context of Quality Notifications or other types of notifications in SAP where an approval process is expected but not configured.
  Cause:
  
  Notification Type Configuration: The notification type you are using may not have been set up to include an approval step. This can happen if the configuration settings for the notification type do not include the necessary approval workflow.
  Missing Workflow: The workflow associated with the notification type may not be activated or properly defined.
  User Authorization: The user may not have the necessary authorizations to initiate or process an approval step.
  
  Solution:
  
  
  Check Notification Type Configuration:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to Quality Management > Quality Notifications > Notification Types.
  Select the notification type you are using and check the settings related to the approval process. Ensure that the approval step is defined.
  
  
  
  Define Approval Workflow:
  
  If the approval step is not defined, you may need to create or modify the workflow for the notification type.
  Use transaction code SWDD to access the Workflow Builder and create or adjust the workflow to include the approval step.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform actions related to the approval process. This can be checked in transaction code SU01 for user roles and authorizations.
  
  
  
  Testing:
  
  After making the necessary changes, test the notification process again to ensure that the approval step is now functioning as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to the error message QISR624.
  Documentation: Review SAP documentation on Quality Notifications and workflows to understand how to properly configure notification types and approval processes.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed, as they can provide insights and solutions from other users' experiences.
  
  By following these steps, you should be able to resolve the error message QISR624 and ensure that the notification type is properly configured to include an approval step.