How To Fix QISR567 - This priority (&) cannot be changed. Select another one

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 567

• Message text: This priority (&) cannot be changed. Select another one

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QISR567 - This priority (&) cannot be changed. Select another one ?

  The SAP error message QISR567, which states "This priority (&) cannot be changed. Select another one," typically occurs in the context of Quality Management (QM) or related modules where priorities are assigned to tasks, notifications, or quality inspections.
  Cause:
  
  Fixed Priority: The priority you are trying to change may be fixed or predefined in the system. Certain priorities may be set as non-changeable due to business rules or configurations.
  Status Restrictions: The current status of the task or notification may restrict changes to its priority. For example, if the task is already in progress or completed, the priority may not be modifiable.
  User Authorizations: The user may not have the necessary authorizations to change the priority of the item in question.
  Configuration Settings: The system configuration may have specific settings that prevent changes to certain priorities based on the type of task or notification.
  
  Solution:
  
  Select a Different Priority: The simplest solution is to select a different priority that is allowed for the current task or notification.
  Check Status: Review the status of the task or notification. If it is in a status that does not allow changes, you may need to change the status first or consult with a supervisor.
  Review Authorizations: Ensure that you have the necessary permissions to change the priority. If not, contact your SAP administrator to request the appropriate access.
  Consult Configuration: If you believe the priority should be changeable, consult with your SAP configuration team to review the settings related to priorities in the system. They may need to adjust the configuration to allow changes.
  Documentation and Help: Refer to SAP documentation or help resources for more information on how priorities are managed in your specific version of SAP.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as IW21 for creating notifications or QM01 for quality notifications, to understand where this error might occur.
  User Training: Ensure that users are trained on how to manage priorities and understand the implications of changing them within the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.