How To Fix QISR502 - You can only set one status

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 502

• Message text: You can only set one status

What causes this issue?

You want to set more than one status at the same time, which is not
possible.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QISR502 - You can only set one status ?

  The SAP error message QISR502, which states "You can only set one status," typically occurs in the context of Quality Management (QM) processes, particularly when dealing with inspection lots or quality notifications. This error indicates that the system is trying to set multiple statuses for a single object, which is not allowed.
  Cause:
  
  Multiple Status Changes: The error usually arises when a user attempts to change the status of an inspection lot or quality notification to more than one status at the same time. For example, trying to set both "Completed" and "Rejected" statuses simultaneously.
  Configuration Issues: There may be issues with the configuration of status management in the Quality Management module.
  User Error: The user may not be aware of the restrictions on status changes and may inadvertently try to set conflicting statuses.
  
  Solution:
  
  Review Status Changes: Ensure that you are only attempting to set one status at a time. Check the current status of the inspection lot or notification and decide on the appropriate single status to apply.
  Check Configuration: If you believe the error is not due to user input, review the configuration settings for status management in the Quality Management module. Ensure that the statuses are correctly defined and that there are no conflicting settings.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific statuses applicable to the object you are working with.
  User Training: If this error is common among users, consider providing training or documentation to help them understand how to manage statuses correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as QA32 (Change Inspection Lot) or QM notifications.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  Support: If the problem persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By addressing the cause of the error and following the suggested solutions, you should be able to resolve the QISR502 error effectively.