How To Fix QISR202 - Internal error: Access to HTML template is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 202

• Message text: Internal error: Access to HTML template is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QISR202 - Internal error: Access to HTML template is not possible ?

  The SAP error message QISR202: Internal error: Access to HTML template is not possible typically indicates that there is an issue with accessing the HTML template required for displaying certain information in the SAP system. This error can occur in various contexts, such as when generating reports or displaying certain screens that rely on HTML templates.
  Causes:
  
  Missing or Corrupted HTML Template: The HTML template file may be missing, corrupted, or not properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the HTML template.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent access to the template.
  Transport Issues: If the HTML template was recently transported from another system, there may have been issues during the transport process.
  Browser Compatibility: Sometimes, the issue may arise due to browser compatibility or settings, especially if the SAP system is accessed via a web browser.
  
  Solutions:
  
  
  Check Template Availability:
  
  Verify that the HTML template exists in the expected location in the SAP system. You can check the relevant transaction codes or paths where the template is supposed to be stored.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the HTML template. This may involve checking user roles and permissions.
  
  
  
  Check System Configuration:
  
  Review the configuration settings related to the HTML templates in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Transport Issues:
  
  If the template was recently transported, check the transport logs for any errors or issues. You may need to re-transport the template or correct any issues that occurred during the transport.
  
  
  
  Browser Settings:
  
  If accessing SAP via a web browser, try clearing the browser cache or using a different browser to see if the issue persists. Ensure that the browser is compatible with the version of SAP you are using.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to check templates or configurations (e.g., SE80 for Object Navigator).
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into template usage and configuration.
  
  By following these steps, you should be able to diagnose and resolve the QISR202 error in your SAP system.