How To Fix QISR048 - Internal error: ISR structure &1 is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 048

• Message text: Internal error: ISR structure &1 is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QISR048 - Internal error: ISR structure &1 is not valid ?

  The SAP error message QISR048 indicates that there is an internal error related to the ISR (Integrated Service Request) structure, specifically that the ISR structure identified by &1 is not valid. This error typically occurs in the context of SAP's Quality Management (QM) module or when dealing with service requests.
  Causes:
  
  Data Corruption: The ISR structure may be corrupted or not properly initialized.
  Configuration Issues: There may be issues with the configuration of the ISR structure in the system.
  Missing or Incomplete Data: Required fields or data elements in the ISR structure may be missing or incomplete.
  Version Mismatch: The ISR structure may not be compatible with the version of the SAP system you are using.
  Custom Development: If there are custom developments or enhancements related to ISR, they may not be functioning correctly.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the ISR structure in the SAP system. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data being passed to the ISR structure. Ensure that all required fields are populated and that the data conforms to expected formats.
  Reinitialize ISR Structure: If the structure is corrupted, you may need to reinitialize it. This could involve deleting and recreating the ISR structure or restoring it from a backup.
  Check for Notes and Patches: Look for SAP Notes or patches related to this error. SAP frequently releases updates that address known issues.
  Debugging: If you have access to debugging tools, you can trace the execution to identify where the error occurs. This may provide insights into what is causing the invalid structure.
  Consult Documentation: Review SAP documentation for any specific requirements or constraints related to the ISR structure.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) for checking custom developments or SE37 for function modules.
  SAP Notes: Search the SAP Support Portal for notes related to QISR048 or ISR structures. This can provide specific guidance or patches.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the QISR048 error in your SAP system.